About Our Returns Policies
Amazon.com, and our store, offer returns for most items within 30 days of receipt of shipment. Returns should be initiated through the Online Returns Center or by contacting us to receive a return authorization. Most items sold on Amazon.com, and our store, follow our general returns policies, but some products have different policies or requirements associated with them.
Requirements for a Full Refund
- Items must be in new condition
- Items must be returned with all original packaging and accessories
- Media items (for example, movies, music, video games, and software) must be unopened and still in their plastic wrap
- Musical instruments, televisions, and consumer electronics must have a UPC or serial number
- Shoes and clothing must be unworn